Returns
Returns & Refunds
30-Day Money-Back Guarantee. Not happy? Return it within 30 days of delivery for a full refund.
How it works
- Email contact@trybelleva.com with your order number and the item(s) you want to return.
- We reply within 1 to 2 business days with the return instructions.
- Send the item back unused, in its original packaging.
- Once we receive it, your refund is issued to your original payment method within 5 business days.
Damaged, defective or wrong item?
Contact us within 30 days of delivery. We will send a free replacement or a full refund, and you will not pay any return shipping.
Good to know
- Return shipping is paid by the customer, except for damaged, defective or incorrect items.
- Gift cards and personalized items are final sale (unless damaged or incorrect).
- Original shipping charges are not refundable.
Read the full Refund Policy.